Frequently asked questions

Personalised clothing 

When will I get my delivery ?

Personalised clothing is made to order as such there is an average two - three week lead time on these items.

Signature Crowns/ Crystal Teddys / Traditional Crowns.

How should I wash my items?

We advise hand washing in warm soapy water.

We do not reccomend using fabric conditioner.

We recomend that items are air dried and not placed on a radiator as this can affect the adhesive used within production.

Do not tumble dry your sets.

Why does they feel Tacky

Sometimes the crowns can feel tacky when they come out of the postage bag. This is due to the soft set silicone base. This not adhesive .This will pass when left to air and after first wash.